How Does Our Online Platform Help You Track Your Orders with Ease?
Because a Smart Customer Experience Starts with a Single Click
At World Dictionary Certified Translation, we go beyond delivering accurate and professional translations — we offer our clients a unique experience that begins the moment they place an order and continues through to the delivery of the final document.
One of our most distinctive features compared to traditional translation offices in Saudi Arabia is our advanced online platform, specifically designed to offer you a seamless, user-friendly, and secure experience in every way.
What Is the World Dictionary Online Platform?
It’s a fully integrated digital system that allows clients to create personal accounts on our company website, through which they can:
- Easily submit translation requests
- Securely upload documents for translation
- Track the status of their orders at every stage
- Communicate directly with our support and translation teams
- Receive translated files upon completion
- Generate detailed or consolidated invoices as needed
- View their account statements and billing balances (current and previous)
Platform Features That Save You Time and Effort
Real-Time Order Tracking
Once you submit a translation request through the platform, you can track its progress anytime. You'll see exactly which stage your order is in—whether it's being translated, reviewed, or ready for delivery.
This gives you complete transparency and real-time control without the need for manual follow-ups.
Digital File Exchange Center
All files are uploaded and delivered within your account on the platform, eliminating the need to exchange documents via email or unsecured apps. Everything is handled in a protected and encrypted environment, ensuring the confidentiality of your data.
Fast and Efficient Communication
The system enables you to communicate directly with our translation and support teams from within your account. You can ask questions, request edits, and get fast responses—making coordination faster and more efficient.
Smart Financial Management
Whether you’re an individual or a company, the platform offers:
- A view of all previous invoices
- The option to issue separate invoices for each order or consolidated monthly invoices
- A detailed monthly account statement
- Clear information on your current balance and outstanding payments
- Multiple payment options, including Mada, bank transfers, online payment gateway, and even installment plans via Tabby and Tamara
The Power Behind Our Technology
We integrate advanced translation technologies like Trados and memoQ into our workflows, enabling us to deliver the highest quality results in the shortest possible time. This is seamlessly reflected on our platform, which displays real-time progress clearly and accurately.
Why Do Clients Rely on Our Online Platform?
In today’s fast-paced, digital world, it’s only natural that companies and individuals seek a service provider that makes the experience easier, faster, and more secure. This is where the value of the World Dictionary platform truly shines:
- No delays. No complications. No surprises.
- Every step is recorded, and every update is instantly visible
- You can access your account anytime, from anywhere